Privacy Policy

Last Updated: September 8, 2026

Madtown Painting & Contracting LLC ("Madtown Painting & Contracting," "Madtown," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, communicate with us, use our services, or otherwise interact with Madtown Painting & Contracting LLC.


By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote, submit a website form, contact us, communicate with us, or use our services.


This information may include:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Property or project address
  • Project type
  • Information about your painting, remodeling, or contracting project
  • Appointment and scheduling information
  • Communications you have with us
  • Other information you voluntarily provide


We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, referring website, pages visited, and general website usage information.


Cookies, analytics tools, advertising technologies, and similar technologies may be used to help us understand how visitors interact with our website and improve our services and marketing.


2. How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and quote requests
  • Contact you regarding your project
  • Schedule estimates, appointments, and services
  • Provide painting, remodeling, and contracting services
  • Send appointment reminders and project updates
  • Provide customer service and support
  • Follow up regarding requested services
  • Process and maintain business records
  • Improve our website, services, and customer experience
  • Measure website and marketing performance
  • Protect against fraud, misuse, or security threats
  • Comply with legal and regulatory requirements
  • Send marketing or promotional communications where permitted by law and with any consent required by applicable law


We may contact you through telephone, email, SMS/text messaging, or other communication methods depending on how you interact with us and the permissions you provide.


3. SMS and Text Messaging Privacy

If you provide your mobile phone number and consent to receive text messages from Madtown Painting & Contracting LLC, we may use your mobile number to communicate with you regarding your inquiry, quote request, appointments, project, service updates, customer support, follow-ups, and other communications covered by your consent.


Where you separately provide the appropriate consent, we may also send promotional or marketing text messages.


SMS consent is not shared with third parties or affiliates for their own marketing or promotional purposes.


We do not sell, rent, or share your mobile phone number or SMS opt-in consent information with third parties for their own marketing or promotional purposes.


We may disclose mobile information to vendors and service providers that help us deliver text messages and operate our communications systems, but only as necessary for them to provide services on our behalf.


These service providers may include telecommunications providers, SMS platforms, customer relationship management systems, website providers, and other technology providers used to facilitate communications with you.


Your consent to receive marketing text messages is not a condition of purchasing goods or services from Madtown Painting & Contracting LLC.

Message frequency may vary based on your interactions with us. Message and data rates may apply.


You may opt out of text messages at any time by replying STOP to a message from us. You may reply HELP for assistance.


For additional information about our messaging program, please review our Terms of Service.


4. How We Share Information

We do not sell your personal information for monetary compensation.


We may disclose information when reasonably necessary to operate our business or provide services to you, including to:

  • Contractors, subcontractors, or service professionals involved in completing a requested project
  • Website hosting and technology providers
  • Customer relationship management and communication providers
  • Email and SMS service providers
  • Payment processors, if applicable
  • Analytics and advertising service providers
  • Professional advisors such as accountants, attorneys, or insurers
  • Government authorities or other parties when required by law


We may also disclose information if we reasonably believe disclosure is necessary to protect the rights, property, safety, or security of Madtown Painting & Contracting LLC, our customers, or others.


Service providers receiving information from us are expected to use the information for the purposes for which it was provided and subject to their applicable contractual and legal obligations.


For clarity, mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.


5. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising effectiveness, and improve the visitor experience.


We may use third-party analytics or advertising services that collect information about how visitors interact with our website.


Depending on your browser and device settings, you may be able to block, limit, or delete cookies. Disabling certain cookies may affect the functionality of some portions of the website.


6. Advertising and Marketing

We may use information about website activity to understand the effectiveness of our advertising and marketing campaigns.


Third-party advertising and analytics platforms may use cookies, pixels, or similar technologies in accordance with their own privacy policies.


We may also use contact information you provide to communicate with you about our services when permitted by applicable law.


You can unsubscribe from marketing emails by following the unsubscribe instructions contained in those emails. You can opt out of SMS communications by replying STOP.


7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.


However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or maintained by us.


8. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce agreements.


We may also maintain records of SMS consent and opt-out requests as reasonably necessary to document and honor your communication preferences.


9. Your Choices

You may choose not to provide certain personal information, although doing so may prevent us from responding to an inquiry or providing certain services.


You may also:

  • Unsubscribe from marketing emails using the unsubscribe link provided in an email
  • Opt out of SMS messages by replying STOP
  • Contact us to ask questions about personal information you have provided
  • Request that we update or correct inaccurate contact information


Certain information may be retained where required or permitted by law or where reasonably necessary for legitimate business purposes.


10. Third-Party Websites

Our website may contain links to websites, social media platforms, or services operated by third parties.


We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those third parties before providing personal information to them.


11. Children's Privacy

Our website and services are intended for individuals seeking painting, remodeling, contracting, or related property services and are not directed toward children under the age of 13.


We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or legal requirements.

When changes are made, we may update the "Last Updated" date at the top of this page.


We encourage you to review this Privacy Policy periodically for updates.


13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how we handle your information, please contact:


Madtown Painting & Contracting LLC
Serving Madison and Dane County, Wisconsin
Phone: (608) 770-6200
Email: madtownpainting@gmail.com


14. SMS Terms

For additional information about our text messaging program, including message frequency, message and data rates, customer support, and opt-out instructions, please review our Terms of Service.